We, at Borosil Scientific Limited, are committed to understanding our customer's needs and fulfilling the same on time every time. By bringing the voice of our customers inside the organization, we strive to be our customers' #1 preferred brand. We are committed to achieving the highest level of customer satisfaction through improvements in quality of our products & services. We believe in continual improvements and innovation in our business and manufacturing processes. We strive to ensure that our team achieves the highest quality output in the most efficient manner possible. This will be achieved by our total commitment to: • Communication with our customers to understand their needs • Continuously updating our technical competence, systems and processes • Enhancing the expertise of our people by periodic training & reviews • Preserving our corporate values This policy will be available to all interested parties where appropriate. Quality Policy Date: 01.01.2024 Vinayak Patankar Whole time Director & Chief Executive Office 4
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